Banking & Customer Service

The 7-week program involves training in competitive skills such as keyboarding, sales and customer service excellence, social media etiquette, administrative skills, bank operations and teller services. Trainees will also become proficient with Microsoft Office applications like Word, Excel and PowerPoint.

Additionally, trainees will learn the preparation of networking and career search strategies, participate in “mock” interviews with industry professionals, professional development workshops and resume preparation. Trainees will also have an opportunity to hone their presentation skills and take part in training presentations from America Banks and Achieve Global.

Classes run Monday through Friday from 8:30 a.m. until 3:00 p.m.

For more information, please call 704-372-3434 or e-mail: marie.antoine@goodwillsp.org

Download a Banking & Customer Service Training flyer.

2012 Class Schedule
January 30 – March 15
(registration ends January 18)

March 26 – May 10
(registration ends March 14)

May 21 – July 5
(registration ends May 9)

July 23 – September 6
(registration ends July 11)

September 24 – November 8
(registration ends September 12)

November 26 – January 10, 2013
(registration ends November 14)